Terms of Service

Outbound Sales Pro Terms and Conditions

1. Acceptance of Terms

By accessing or using the services provided by Outbound Sales Pro (“Service” or “Services”), you agree to comply with and be bound by these Terms and Conditions.

2. Description of Services

Outbound Sales Pro offers lead generation and appointment setting software and services. Outbound Sales Pro conducts outbound activities to identify and engage with potential prospects within a Client’s Ideal Customer Profile (ICP) in order to secure qualified meetings with decision-makers.

3. LinkedIn Privacy Clause

Outbound Sales Pro respects the privacy of its clients and their employees. Refer to the “LinkedIn Privacy Clause” section in these terms for details on the handling of LinkedIn data and messages.

4. Client Responsibilities

Clients are responsible for providing accurate and up-to-date information necessary for the effective execution of lead generation and appointment setting activities. Clients are also responsible for complying with applicable laws and regulations related to data protection and privacy.

5. Service Limitations

While Outbound Sales Pro strives to provide accurate and effective services, we do not guarantee specific outcomes, and results may vary based on various factors, including market conditions and the client’s products or services.

6. Payment Terms

Clients agree to pay for the services as outlined in the agreed-upon pricing structure. Payment terms, including billing frequency and methods, will be specified in the client’s agreement.

7. Confidentiality

Outbound Sales Pro and clients mutually agree to treat all confidential information, including but not limited to trade secrets, client data, and business strategies, as confidential and not to disclose such information to third parties without consent.

8. Intellectual Property

Outbound Sales Pro retains ownership of its intellectual property, including software, content, and any materials created during the provision of services. Clients are granted a limited, non-exclusive license to use the services for the duration of the agreement.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Massachusetts.

11. Changes to Terms

Outbound Sales Pro reserves the right to modify or update these Terms and Conditions at any time. Clients will be notified of any significant changes.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact Outbound Sales Pro at support@outboundsalespro.com

13. LinkedIn Privacy

Outbound Sales Pro respects the privacy of its clients and their employees. With regards to LinkedIn accounts associated with client employees, Outbound Sales Pro acknowledges and agrees:

1. Employee Data Privacy: Outbound Sales Pro will not access, collect, or share any personal data, messages, or information contained within the LinkedIn accounts of client employees, except for the sole purpose of executing outbound messages to potential prospects within the Ideal Customer Profile (ICP). The client employee’s LinkedIn data will remain private and accessible only to the respective employee.
2. Message Information Confidentiality: Outbound Sales Pro will not disclose, share, or transfer any message information, including but not limited to the content of outbound messages, received responses, or any other communication exchanged on LinkedIn, to any third party. This information will be treated as confidential and will only be used for the purpose of engaging with potential prospects within the defined ICP.
3. No Sharing with Third Parties: Outbound Sales Pro commits not to share, sell, or otherwise transfer any LinkedIn information, including employee data and message content, to any external party without the explicit consent of the client. This includes, but is not limited to, sharing with other businesses, marketing agencies, or any other entity.

By using the services of Outbound Sales Pro, the client agrees to the terms outlined in this LinkedIn Privacy Clause, and both parties agree to abide by the principles of privacy and confidentiality as stated herein.

13. Privacy

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address.  We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.