These Terms and Conditions (“Terms”) govern all services provided by Outbound Sales Pro (“Company,” “we,” or “us”).
By executing any agreement, order form, or statement of work with the Company, you (“Client”) agree to be bound by these Terms, which are incorporated by reference into each such agreement.
If you do not agree to these Terms, do not execute an agreement or use our services.
By using our Services, Client agrees to be legally bound by this Agreement, including any additional terms and policies referenced herein or made available by hyperlink.
Outbound Sales Pro provides lead generation, cold outreach, and appointment setting services. This may include outbound calling, emailing, and LinkedIn messaging to contacts within a Client’s Ideal Customer Profile (ICP), with the goal of generating meetings and engagement.
We operate as a third-party extension of the Client’s sales or marketing team and may use various digital tools, software, and strategies to perform these activities.
Client agrees to:
Provide timely access to all materials, credentials, data, and instructions required for effective service execution.
Remain responsible for product-market fit, sales process, pricing, and ability to convert leads into revenue.
Comply with all applicable laws, including privacy, telemarketing, and data usage regulations.
Maintain active collaboration and communication with the Outbound Sales Pro team.
Outbound Sales Pro does not guarantee specific results. The nature of lead generation and appointment setting involves numerous external factors beyond our control, including market demand, product viability, pricing, timing, and the actions of third parties.
Client acknowledges and agrees that performance-based guarantees (such as revenue outcomes, closed sales, or conversion rates) are not offered or implied.
ALL SALES ARE FINAL. NO REFUNDS WILL BE ISSUED UNDER ANY CIRCUMSTANCES.
By entering into an agreement with Outbound Sales Pro, the Client understands and agrees:
The service is labor- and time-intensive and commences immediately upon contract execution.
Outcomes are not guaranteed.
Choosing to work with Outbound Sales Pro is a commitment to the process, not to the result.
Dissatisfaction with performance, number of meetings booked, or other subjective metrics does not entitle the Client to a refund, partial or full.
All services are billed as outlined in the signed agreement or order form. Payments are due in full, in advance, unless otherwise stated.
Late payments may result in service suspension. Fees are non-refundable, non-cancellable, and non-transferable.
Both parties agree to maintain confidentiality regarding all non-public, proprietary information disclosed during the engagement. This includes, but is not limited to, lead lists, messaging strategies, business plans, and trade secrets.
All materials, templates, scripts, software, and processes developed or used by Outbound Sales Pro remain our sole intellectual property. Client receives a limited, revocable, non-transferable license to use deliverables solely for internal business purposes during the term of engagement.
Outbound Sales Pro respects the privacy of client employees’ LinkedIn accounts. We will:
Only access LinkedIn accounts to send outbound messages aligned with the ICP.
Never share or sell employee LinkedIn data or message content to third parties.
Treat all message activity as confidential.
Outbound Sales Pro is not responsible for:
Client-side systems, sales performance, or follow-up actions post-meeting.
Third-party tools or platforms used (e.g., LinkedIn, email providers).
Leads that do not convert due to pricing, product, sales process, or follow-up quality.
This Agreement shall be governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Suffolk County, MA.
We reserve the right to modify these Terms at any time. Material changes will be communicated to Clients via email or other standard methods. Continued use of our Services after such changes constitutes acceptance.
We may use cookies and third-party tools to improve website experience and marketing efforts. This may include retargeting or matching site activity with known emails or addresses for marketing purposes. All data handling is subject to our [Privacy Policy].
To the fullest extent permitted by law:
Outbound Sales Pro shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the services.
Our maximum liability under any claim shall not exceed the amount paid by the Client for the specific service during the prior 30-day period.
Client agrees to indemnify and hold harmless Outbound Sales Pro and its employees, contractors, and affiliates from any claims, damages, or liabilities arising from:
Misuse of the Services.
Breach of these Terms.
Violations of law or third-party rights.
This document constitutes the entire agreement between the parties and supersedes all prior agreements, communications, or understandings, whether written or oral.
For questions about these Terms, please contact:
support@outboundsalespro.com
