
Chris Dickhans, Founder of CXperts
Conversation with a Sales Pro Chris Dickhans, Founder of CXpert Real conversations with the people who built careers on cold calls, hard lessons, and figuring it all out as they
Outbound is hard. Here are a few resources to help make it easier.
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Conversation with a Sales Pro Chris Dickhans, Founder of CXpert Real conversations with the people who built careers on cold calls, hard lessons, and figuring it all out as they

Sales is one of the most psychologically demanding professions in business. And within sales, cold calling stands alone as the activity most reps dread, most managers push hardest, and most

Most salespeople treat calls like conversations. The best salespeople treat them like a system. That one distinction – between winging it and following a deliberate framework – is often the

Every sales manager has seen it. A talented rep sits at their desk, looking busy – checking emails, updating CRM notes, reorganizing their prospect list. But they’re not dialing. They’re

Your Sales Development Representatives are the engine of your revenue pipeline. They make the first calls, send the first emails, and book the meetings that keep your entire sales organization

Most sales teams are working harder than ever – but still missing quota. They’re sending more emails, making more dials, and running more sequences. Yet results stay flat. The problem

Every sales call, client meeting, and team discussion holds valuable information. But human memory is unreliable. Details get missed. Action items get forgotten. Key decisions go undocumented. That’s exactly why

Most sales teams work hard. The real problem is that many of them work hard on the wrong leads. Reps spend hours chasing prospects who never had the budget, authority,

Most salespeople lose deals not because their pitch was weak, but because they never followed up properly. The truth is, only 2% of sales happen on the first call. The

Most feedback conversations go wrong before they even begin. A manager spots a performance issue, waits too long, then delivers vague criticism that puts the employee on the defensive. Nothing

A great coaching conversation rarely happens by accident. Behind every breakthrough moment, every shift in mindset, every committed action – there is a deliberate structure holding it all together. Without

Cold calling still works. But only when done right. Many businesses waste months trying to build an in-house calling team. They hire, train, lose people, and start over. Meanwhile, their